“We got all the segments of our clinic together—reception staff, nurses, clinicians—to be educated on the significance of falls and to talk about what we can do to help patients.”
—William Schwab, MD
All Northeast clinic patients over age 65 are already screened for falls risk as part of UW Health Accountable Care Organization (ACO) requirements.
But the effort at Northeast went further: once at-risk patients were identified, clinic staff actively reached out, using scripts and promotional brochures to encourage them to attend the Stepping On workshop.
“We got all the segments of our clinic together—reception staff, nurses, clinicians—to be educated on the significance of falls and to talk about what we can do to help patients,” explained William Schwab, MD. “We created a linkage from the screening to the intervention—under the same roof.”
If the on-site workshop wasn’t convenient, staff helped direct patients to other falls prevention resources in the community.
Dr. Schwab added that the clinic’s patient and family advisory council provided input on ways to communicate with patients so they would better understand the value of the Stepping On program.
Stepping On has also been offered at the Yahara Clinic, as well as at other UW Health clinics. (View complete list of upcoming classes at UW Health locations)
To learn more about bringing a Stepping On workshop to your clinic, call (608) 890-5651 or email firstname.lastname@example.org.
Published: October 2016